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privacy policy

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At NOSH Pediatric Feeding Therapy, we are committed to protecting your family’s privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, www.noshfeeding.com.

INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, and child’s name, child’s date of birth, and how we can support your family (only when submitted through the contact form).

  • Payment Information: Billing information for services (processed safely and securely through Jane, our HIPAA-compliant, third-party payment platform).

  • Technical Information: IP address, browser type, device information, and cookies. (Cookies are used to improve user experience and analyze website performance. We do not use cookies for advertising. You can manage your preferences in your browser settings.)

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HOW WE USE YOUR INFORMATION

Your information helps us:

  • Provide personalized therapy services and family support.

  • Communicate about appointments, updates, or resources.

  • Process payments securely.

  • Improve our website and services.

  • Comply with legal requirements.

HOW WE SHARE YOUR INFORMATION

We do not sell your information. We may share it only with:

  • Healthcare Providers: With your consent, to coordinate care.

  • Service Providers: Trusted third parties bound by confidentiality agreements.

  • Legal Requirements: If required by law or to protect safety.

DATA SECURITY

We use industry-standard measures to protect your information, including:

  • Encryption for sensitive data.

  • Secure storage for medical records.

  • Restricted access to authorized personnel only.

However, no method of transmission over the internet of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

YOUR RIGHTS

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of non-essential communications.

  • Request restrictions on data sharing.

To exercise these rights, please contact us at privacy@noshfeeding.com.

CHANGES

We may update our privacy policy at any time. Continued use of our website and services constitutes acceptance of these changes.

CONTACT

If you have questions or concerns about our privacy practices, please contact us at privacy@noshfeeding.com.

Additionally, to review Jane’s privacy notice, please click here.